Delete Account and Data Deletion
This page explains how to request account deletion or data deletion review for your chrgr account.
How to Request Deletion
- Open the chrgr app and go to Profile.
- Tap Delete Account.
- Review the warning and confirm the deletion request.
- If you cannot access the app, email abanobnaeim19@gmail.com with the subject Account Deletion Request.
What We Delete
When eligible, we may delete or anonymize information such as:
- profile information linked to your account
- saved payment methods
- push notification device tokens
- app-linked notifications and preferences where deletion is operationally allowed
What We May Retain
Some information may be retained when required for legitimate business or legal reasons, including:
- rental and transaction records
- fraud, abuse, safety, or security records
- financial, audit, legal, or compliance records
- records needed to resolve disputes or enforce platform rules
Timeline
We aim to review deletion requests within a reasonable time. Some requests may take longer if identity verification, ongoing rentals, unpaid balances, or legal obligations must be resolved first. In-app deletion may be blocked until active rentals are completed and outstanding balances are settled.
Related Policy
For more information about how chrgr handles personal information, please read our Privacy Policy.